Privacy Policy
Last updated November 8, 2026
This policy explains how Pigeon Mobile Limited (Hong Kong), which operates statelinedocs.com, handles your information.
What we collect
- Your questionnaire answers, including names, addresses, and vehicle or item details
- Your email address and sign-in details
- Payment records such as amounts and dates. Card details go directly to Stripe and are not stored by us
- Advertising click identifiers, such as a Google click ID, when you arrive from an ad
- Basic technical data such as IP address and browser type
Answers you enter before checkout stay on your device until you continue to checkout. The other party's details are provided by you, so please only enter them for a real transaction.
How we use it
- To create, store and deliver your documents
- To process payments, refunds and renewals, and to send receipts and account emails
- To provide support and prevent fraud
- To measure whether our advertising works, including reporting purchases to Google Ads
Who we share it with
We use service providers to run the site: Stripe (payments), Supabase (database and sign-in), Vercel (hosting), Resend (email) and Google (sign-in and advertising measurement). We do not sell your answers or your documents. Information may be processed in the United States and other countries.
Your choices
You can ask us to access, correct or delete your information by emailing support@statelinedocs.com. Residents of some US states, including California, have rights to know, delete and correct personal information and to opt out of targeted advertising. We treat the Global Privacy Control browser signal as an opt-out of advertising measurement on this site. We will not treat you differently for using these rights.
Keeping your information
We keep your documents while you have an account so you can download them again, and keep payment records as long as the law requires. Unpaid checkouts are removed periodically.
Children
The Service is for adults and is not directed to anyone under 18.
Contact
Questions? Email support@statelinedocs.com.