Refund Policy

Last updated November 8, 2026

Our policy

7-day money-back guarantee on your first payment ($1.99 trial or $108 annual plan). Cancel anytime from your account. Monthly renewals are non-refundable.

How to ask for a refund

Sign in to your account, open Settings, then Billing, and tap Request Refund next to your first payment. Or email support@statelinedocs.com from the address you used at checkout.

What happens next

The money goes back to your original payment method and usually appears within 5 to 10 business days. A refund cancels your plan right away, so you will not be charged again.

Cancelling

Cancelling stops future billing right away, and you keep access until the end of the period you paid for. See how to cancel.